I’ve been on both sides of the desk in my career, TPR (3rd party Recruiter, agency, whatever you call it) and the corporate recruiting side. I have sympathy and affinity for both, though working on the corporate side, I LOVE not working 90 hours a week. 🙂
We don’t use alot of outside firms where I work, because, well we’re lucky to have 3 strong recruiters who all have agency experience and know a variety of sourcing techniques. That said, there comes a time where you have to use them, whether it is due to position overload, or just general need for more help on a hard search. I was reading an article today from Leah Ward and she really makes a great point on how to interact with your TPR’s.
If you are just farming out jobs to 10 agencies at a time, you’ll likely not only NOT fill the spot in a timely fashion or at all, but you will almost inevitably drive yourself crazy in the interim. Sifting through resumes from TPR’s takes alot of time, and unless you make the investment up front, you’ll likely not get what you are looking for.
When I take time to farm out a position, I have a short list of TPR’s that I trust, and know can get the job done. But, req’s don’t fill themselves. You need to disseminate down what you are looking for in the ideal candidate (and yes, GIVE THE WISH LIST TOO!). You can’t play the information-secret game. They want to fill your spot, and you do too. I’ve even found it helpful at times to have them come and meet with the hiring manager directly, getting it right from the source as well.
Set ground rules too, as Leah states. If you commit to responding to a resume in 24 hours, DO IT. Being a former TPR, nothing makes me work on something less than lack of response. And provide feedback – let them know why it wasn’t a fit, i.e., the candidate is a job hopper, they couldn’t answer basic technical questions, whatever. You wouldn’t take no for an answer about your resume or job interview without a reason, right?
So, what are you doing? Are you setting expectations, or are you slinging req’s over the fence in the hopes that the right candidate will be slung back? Not likely.
Share what you are doing to make sure you get the most bang for your 20+ %.